Clear terms for shopping with us.

Acceptance of These Terms

Welcome to MSMC Fashion, operated by MSMC TECHNOLOGY PRIVATE LIMITED. These Terms and Conditions apply when you access, browse or use https://msmc.in or purchase products through the website.

By using the website or placing an order, you agree to comply with these Terms and Conditions together with the policies referenced on the website.

If you do not agree with these Terms, you should not use the website for transactions. Nothing in these Terms is intended to remove rights that cannot lawfully be excluded under applicable consumer law.

Eligibility to Use the Website

You should use the website and enter into purchases only when you are legally capable of entering into the relevant transaction under applicable law.

If the website is used on behalf of another person or organisation, you represent that you have appropriate authority to act on their behalf.

Customer Accounts

Some website functions may allow or require you to create a customer account.

When creating or maintaining an account, you are responsible for providing information that is accurate and reasonably current.

• Keep your login credentials confidential.
• Do not knowingly allow unauthorised use of your customer account.
• Update relevant account information when your details change.
• Contact us if you believe your account has been accessed without authorisation.

We may take reasonable security measures relating to an account if suspicious, fraudulent or unauthorised activity is detected.

Products & Product Information

MSMC Fashion offers women’s fashion products, including categories such as Kurta Sets, Sarees and Short Kurtis.

We aim to present product names, images, descriptions, sizes, prices and other information as accurately as reasonably possible on the website.

Product availability may change. Display of a product on the website does not by itself guarantee that the product will remain available until an order is successfully processed.

Prices & Charges

Product prices displayed on MSMC Fashion are the prices applicable on the website at the relevant time, subject to any applicable taxes, shipping charges or other amounts displayed during the purchase process.

The total amount payable for an order should be reviewed by you before completing payment.

We may change product prices prospectively. A later price change does not automatically modify a transaction that has already been validly completed, except where adjustment is required by applicable law or agreed with the customer.

Obvious Errors

If an obvious technical, typographical or pricing error affects an order, we may contact you before fulfilment to explain the issue and provide appropriate options, subject to applicable consumer law.

Orders

When placing an order, please review the products, quantity, delivery details and payable amount before submitting the order.

Submission of an order creates an electronic record of your purchase request. Order processing may depend on factors including payment confirmation, product availability and valid delivery information.

An order number or automated acknowledgement may confirm that the website has received your order. Where fulfilment cannot proceed, we may communicate the status and take appropriate action according to applicable law and our published policies.

Payments

Orders may be paid using the payment methods made available on MSMC Fashion at checkout.

Electronic payments may be processed through third-party payment service providers. Completion of a payment may therefore also depend on the systems, authentication procedures and transaction processing of the relevant provider.

You should not deliberately submit false, unauthorised or fraudulent payment information.

If payment is debited but the order status does not update correctly, contact MSMC Fashion with the relevant order and transaction information so the matter can be reviewed.

Shipping & Delivery

Products are delivered to the shipping address submitted with the order. Customers are responsible for checking that the delivery information provided is complete and accurate.

Delivery availability, estimated timelines, shipping charges and other delivery terms, where applicable, are governed by the information displayed during the purchase process and our Shipping Policy.

Delivery may involve third-party courier or logistics providers. Events outside reasonable control, including transportation disruption, weather, public restrictions or operational disruption, may affect estimated delivery times.

Returns & Refunds

Requests involving returns or refunds are handled in accordance with the applicable policy published on MSMC Fashion and any rights available under applicable law.

Customers should review the relevant policy before submitting a request because eligibility may depend on the circumstances of the order and condition of the product.

Order Cancellation

Cancellation requests are subject to the status of the relevant order and the terms stated in our Refund and Cancellation Policy.

If an order has already progressed through fulfilment or shipment, different procedures may apply compared with an order that has not yet entered fulfilment.

Where MSMC Fashion is required to cancel an order because fulfilment cannot proceed, any payment already received will be addressed in accordance with the applicable policy and legal requirements.

Acceptable Use of the Website

You may use MSMC Fashion for lawful browsing, shopping, account and customer-support purposes.

You must not knowingly use the website to:

• Commit fraud or submit false transaction information.
• Attempt unauthorised access to website systems, accounts or data.
• Introduce malicious software, harmful code or automated attacks.
• Interfere with website security, availability or normal operation.
• Scrape, reproduce or commercially exploit website content in an unauthorised manner.
• Impersonate another person or misuse another customer's account.
• Use the website in violation of applicable law.

We may take reasonable measures to protect the website, customers and business systems from abusive, unlawful or harmful activity.

Intellectual Property

The MSMC Fashion website may contain brand names, text, graphics, interface designs, visual layouts and other content owned by, licensed to or lawfully used by MSMC TECHNOLOGY PRIVATE LIMITED or relevant rights holders.

Access to the website does not by itself grant ownership of intellectual property displayed through the website.

Website content should not be reproduced, distributed, modified or commercially exploited without appropriate permission where such permission is legally required.

Third-Party Services & Links

The website may use or link to services provided by third parties, including payment, delivery or technology providers.

Third-party services may operate under their own terms and privacy policies. Where you interact directly with an external service, the operation of that service is also subject to the terms applicable to that provider.

A link to another website does not necessarily mean that MSMC Fashion controls all content or practices of that external website.

Availability & Limitation of Liability

We aim to keep MSMC Fashion reasonably accessible and functional. Temporary interruptions may nevertheless occur because of maintenance, infrastructure issues, third-party systems, security events or circumstances outside reasonable control.

To the extent permitted by applicable law, MSMC Fashion is not responsible for losses resulting solely from events outside our reasonable control or from misuse of the website by the user.

Responsibility for Misuse

Subject to applicable law, a user may be responsible for losses or claims resulting from that user's unlawful use of the website, fraudulent activity, intentional security interference or material violation of these Terms.

This provision does not reduce any statutory rights available to consumers.

Applicable Law & Disputes

These Terms and transactions through MSMC Fashion are governed by applicable laws of India.

If a concern arises, we encourage you to contact MSMC Fashion first so that the matter can be reviewed and, where possible, resolved directly.

Any dispute that cannot be resolved directly will be subject to the jurisdiction of the competent court, consumer commission, tribunal or other authority determined in accordance with applicable law.

Nothing in these Terms restricts a consumer from exercising rights or remedies available under applicable consumer-protection law.

Changes to These Terms

MSMC TECHNOLOGY PRIVATE LIMITED may update these Terms and Conditions where reasonably necessary to reflect changes in website functionality, business practices, policies or applicable requirements.

The latest version will be published on the MSMC Fashion website together with its effective or updated date.

Changes will operate prospectively unless applicable law requires otherwise.