Your privacy, clearly explained.

Introduction

MSMC Fashion is operated by MSMC TECHNOLOGY PRIVATE LIMITED. We respect the privacy of visitors and customers using our website https://msmc.in.

This Privacy Policy describes the types of information that may be collected through our website, why the information may be required, how it may be used and the choices available to you regarding your personal information.

By using the website or voluntarily providing information through it, you acknowledge the practices described in this Privacy Policy, subject to your rights under applicable law.

Information We May Collect

Depending on how you use MSMC Fashion, we may collect information necessary to provide our website, shopping and customer-support services.

How Information Is Collected

Information may be collected when you voluntarily provide it or when it is generated as part of your interaction with the website.

• When you create or use a customer account.
• When you add products to your cart.
• When you place or manage an order.
• When you enter billing or delivery information.
• When you make a payment through an available payment method.
• When you track an order.
• When you contact us by phone or email.
• When your browser or device interacts with our website.

How We Use Information

Information collected through MSMC Fashion may be used for purposes reasonably connected with operating our online store and serving customers.

• To process and manage orders.
• To arrange order fulfilment and delivery.
• To provide order and transaction updates.
• To maintain customer accounts.
• To assist with returns, refunds or cancellations.
• To respond to product or customer-support enquiries.
• To verify and record payment status.
• To maintain website functionality and security.
• To detect or prevent misuse, fraud or unauthorized activity.
• To maintain business, accounting and transaction records.
• To comply with applicable legal or regulatory requirements.

Payments

Payments made through MSMC Fashion may be processed using third-party payment service providers made available on the website.

Depending on the selected payment method, payment information may be submitted directly to the relevant payment service provider. MSMC Fashion may receive transaction-related information such as transaction reference, payment status, amount and other information required to associate the payment with your order.

Your use of a third-party payment provider may also be subject to that provider's own terms, security practices and privacy policy.

Cookies & Similar Technologies

Our website may use cookies or similar technologies required for website functionality, shopping-cart operation, customer sessions, preferences, security and related website features.

Your browser may allow you to manage or disable cookies. Restricting essential cookies may cause certain website, account, cart or checkout functions to work differently or become unavailable.

When Information May Be Shared

We do not need to make personal information publicly available to operate our store. Information may, however, be provided to third parties where reasonably necessary for the purpose for which it was collected.

This may include:

• Payment service providers.
• Shipping, courier or logistics providers.
• Website hosting and technical service providers.
• Professional advisers and service providers supporting business operations.
• Government, regulatory or legal authorities where disclosure is required by applicable law.

Service providers may receive only the information reasonably required for the relevant service or transaction.

Data Retention

Personal information may be retained for as long as reasonably necessary for the purpose for which it was collected, including order fulfilment, customer support, transaction records, dispute resolution, accounting, security and applicable legal requirements.

When information is no longer required for a legitimate business or legal purpose, we may delete, anonymise or otherwise handle it in accordance with applicable requirements.

Data Security

We seek to use reasonable administrative, technical and organisational measures intended to protect information handled through our website against unauthorised access, alteration, loss, misuse or disclosure.

No method of online transmission or electronic storage can be guaranteed to be completely secure. Customers should also protect their login credentials and avoid sharing account passwords or sensitive authentication details with others.

Your Choices & Requests

Subject to applicable law and the nature of your request, you may contact us regarding personal information associated with your interaction with MSMC Fashion.

Requests may relate to matters such as:

• Correcting inaccurate personal information.
• Updating account or contact information.
• Requesting information about how your data is handled.
• Requesting deletion where legally and operationally applicable.
• Withdrawing consent where processing relies on consent and withdrawal is permitted.
• Raising a privacy-related grievance or concern.

We may need to verify your identity or request before taking action, particularly where the request concerns account, order or transaction information.

Children's Privacy

Our online store is intended for customers capable of entering into transactions in accordance with applicable law.

Where information relating to a child is processed, applicable requirements concerning consent and protection of children's personal information will apply.

Third-Party Websites & Services

MSMC Fashion may contain links or integrations involving third-party websites or services, including payment or other technology providers.

Their handling of information is governed by their own privacy practices and policies. We encourage users to review those policies when interacting with an external service.

Changes to This Privacy Policy

We may revise this Privacy Policy when our website, business practices, technology or applicable requirements change.

The latest version published on https://msmc.in will apply from the effective or updated date displayed on the policy.